Privacy Policy
Last updated: March 26, 2026
Moose Software Company operates this website and may operate software products and related services, including RecipeChef. This Privacy Policy explains how we may collect, use, store, and disclose information when you visit our website, contact us, or use our products and services.
Information we may collect
- Contact information you provide, such as your name, email address, and the contents of your messages.
- Technical and usage information such as IP address, browser type, device characteristics, referring URLs, and pages visited.
- Account, subscription, and product data you submit or generate when using a Moose Software Company product, including RecipeChef.
How we use information
- To operate, maintain, secure, and improve our website and products.
- To provide customer support and respond to inquiries.
- To manage trials, subscriptions, billing workflows, and service communications.
- To understand usage patterns, diagnose issues, and improve performance.
- To comply with legal obligations and protect our rights, users, and services.
Cookies and analytics
We may use cookies, logs, analytics tools, or similar technologies to understand traffic, maintain sessions, remember preferences, and improve our website and products.
How we share information
We may share information with service providers that help us operate the website or products, including hosting, analytics, payments, infrastructure, customer support, and communications providers. We may also disclose information when required by law or reasonably necessary to protect users, our services, or our business.
Data retention
We retain information for as long as reasonably necessary to provide services, maintain records, resolve disputes, enforce agreements, and comply with legal obligations.
Data security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No system is perfectly secure, so absolute security cannot be guaranteed.
Your choices
You may contact us to request access to, correction of, or deletion of certain personal information, subject to applicable law and legitimate business needs. You may also control cookies through your browser settings where available.
Children’s privacy
Our website and products are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
International users
Your information may be processed in jurisdictions outside your province, state, or country, where privacy laws may differ.
Changes to this policy
We may update this Privacy Policy from time to time. The current version will be posted on this page with an updated effective date.
Contact
For privacy questions, contact support@moose-sc.com.