Privacy Policy
Last updated: March 14, 2026
Moose Software Company operates this website and supports RecipeChef. This Privacy Policy explains how we may collect, use, store, and disclose information when you visit our website, contact us, or use our products and services.
Information we may collect
- Contact details you provide, such as your name, email address, and the contents of your messages.
- Technical and usage information such as IP address, browser type, pages visited, referring URLs, and approximate device information.
- Product and account information you submit or generate in connection with RecipeChef, such as account details, recipe content, labels, exports, or support requests.
How we use information
- To operate, secure, and improve our website and products.
- To provide customer support and respond to inquiries.
- To manage subscriptions, trials, billing-related workflows, and service communications.
- To understand product usage, diagnose issues, and improve performance.
- To comply with legal obligations and protect our rights.
Cookies and analytics
We may use cookies, server logs, pixels, or similar technologies to understand website traffic, remember preferences, maintain sessions, and improve the experience of our website and products.
How we share information
We may share information with service providers that help us operate the website or products, including hosting, analytics, customer support, payments, and infrastructure providers. We may also disclose information when required by law, to enforce our agreements, or to protect users, the public, or our business.
Data retention
We retain information for as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.
Data security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is perfectly secure, so we cannot guarantee absolute security.
Your choices
You may contact us to request access to, correction of, or deletion of certain personal information, subject to applicable law and legitimate business requirements. You may also control cookies through your browser settings where available.
Children’s privacy
Our website and products are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
International users
Your information may be processed in jurisdictions outside your province, state, or country, where privacy laws may differ from those in your home jurisdiction.
Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
Contact
For privacy questions, contact support@recipechef.me.